Privacy PolicyYour Data, Your Rights

IndeConnect is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information and product statistics when you use our IoT smart home devices and mobile applications.

Information We Collect

Personal Information

Name, email address, and contact information you provide during account creation and use of our services
Usage and interaction data from mobile apps and websites
Customer support communications and preferences

Product and Device Data

Device identifiers and configuration settings
Operational statistics such as water usage, energy consumption, and device performance metrics
Error reports and diagnostic information
Network connectivity and status information

How We Use Your Information

Service Delivery

Provide and maintain smart home services
Deliver support and product notifications
Send service updates and maintenance alerts

Product Development

Analyze data for device performance improvements
Develop new features and optimize efficiency
Conduct research and analytics

Communication

Offer personalized recommendations and promotions (with consent)
Respond promptly to inquiries and support requests
Send proactive alerts and reminders based on device activity

Legal and Security

Comply with laws and safeguard against fraud
Protect systems and enforce terms of service
Respond to lawful requests and court orders

Data Security

Technical Safeguards

Encryption for data transmission and storage
Secure cloud infrastructure with backups
Multi-factor authentication and access controls
Continuous security monitoring and audits

Access Controls

Restricted access to personal data on a need-to-know basis
Secure development and testing environments
Incident response and breach notification procedures
Maintain clear, enforceable access control policies and procedures

Your Privacy Rights

Access and Control

Access and update your personal information
Download your data in a portable format
Request deletion of your account and related data

Communication Preferences

Opt-out of marketing communications
Customize notification preferences
Manage how your data is shared

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: contact@swavlamban.com

Note: We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last updated" date.

Last Updated: 12 Sep 2025